ZeroSec Terms and Conditions —
Your Complete Guide

These Terms and Conditions ("Terms") govern the relationship between ZeroSec ("the Platform", "we", "us") and any individual ("you", "the User", "the Player") who registers an account or uses any service offered through the ZeroSec platform at zerosec.onl.

By completing registration, making a deposit, placing a bet, or using any feature of the ZeroSec platform, you confirm that you have read these Terms in full, understood their content, and agree to be bound by them. If you do not agree with any part of these Terms, you should not use the ZeroSec platform.

These Terms apply alongside any specific rules, terms, or conditions attached to individual promotions, bonus offers, or game types. Where a conflict exists between these general Terms and a specific promotion's terms, the more specific document takes precedence for that particular matter.

To register and use a ZeroSec account, you must meet all of the following requirements at the time of registration and at all times while using the platform:

• You must be at least 18 years of age.
• You must be registering and playing on your own behalf — not on behalf of another person.
• You must not already hold an active or previously closed ZeroSec account under any name or payment detail.
• You must not be a current or former employee, contractor, affiliate, or immediate family member of a ZeroSec employee or affiliate, where use of the platform for real-money play creates a conflict of interest.
• You must provide truthful, accurate, and complete information during registration and keep that information up to date.

ZeroSec reserves the right to request verification documents at any point — including but not limited to a valid national ID card (CNIC), proof of address, or confirmation of payment method ownership. Accounts where verification cannot be completed to ZeroSec's satisfaction may be suspended pending review.

Registration

Each player may hold exactly one ZeroSec account. You are responsible for providing accurate personal details during registration. ZeroSec uses the information you provide to verify your identity, process transactions, and communicate with you about your account activity.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username, password, or any one-time verification codes with any other person. ZeroSec will never ask for your password via email, chat, or any other channel. If you believe your account has been accessed without your authorisation, contact ZeroSec support immediately.

Account Closure

You may request closure of your ZeroSec account at any time by contacting support. Any available balance at the time of closure will be processed for withdrawal subject to the standard withdrawal conditions and any pending wagering requirements. ZeroSec may also close or suspend an account at its discretion if these Terms are breached, if fraudulent activity is suspected, or if continued operation of the account poses a risk to the platform or to other users.

ZeroSec processes all transactions in PKR. Deposits can be made using JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other supported mobile wallet options. The minimum deposit amount and any applicable processing times vary by payment method and are displayed at the point of deposit.

Deposits must be made from payment accounts that are registered in your own name. ZeroSec does not accept deposits from third-party accounts. If a deposit is received from a payment method that does not match your registered account details, ZeroSec reserves the right to reverse the transaction and suspend the account pending investigation.

• Deposits via JazzCash and Easypaisa are typically reflected in your ZeroSec balance within a few minutes of confirmation.
• Bank transfer and Raast deposits may take slightly longer depending on your bank's processing times.
• ZeroSec does not charge a fee on deposits; however, your payment provider may apply their own transaction charges.
• Deposited funds are available for gaming immediately upon confirmation — there is no mandatory hold period on deposit amounts.

ZeroSec reserves the right to limit, delay, or refuse deposits where fraud prevention checks are triggered, where the source of funds cannot be reasonably confirmed, or where account verification is incomplete.

Withdrawal requests are processed in PKR to the same payment method used for your most recent deposit. This same-method rule exists as a standard anti-fraud measure. If your original deposit method is no longer available, contact ZeroSec support before submitting a withdrawal request.

Processing Times

Standard withdrawal requests are reviewed and processed within the timeframe displayed in your account withdrawal section. VIP tier members benefit from prioritised processing times. Withdrawals requested outside of standard business hours may be processed on the following business day.

Verification Before Withdrawal

ZeroSec may require identity verification before processing a withdrawal, particularly for first withdrawals or where the cumulative withdrawal amount exceeds certain thresholds. Providing the required verification documents promptly will avoid unnecessary delays.

• Minimum and maximum withdrawal amounts apply and are displayed in the withdrawal section of your account.
• Any active bonus balance must have its wagering requirements completed before the associated winnings can be withdrawn.
• Withdrawal requests can be cancelled by the player before processing is complete — once processing has started, cancellation may not be possible.
• ZeroSec does not charge a withdrawal fee; third-party fees from your payment provider are outside ZeroSec's control.

ZeroSec offers a range of bonuses and promotions including welcome offers, reload bonuses, free bets on cricket and football fixtures, cashback on live casino play, and VIP-exclusive promotions. Each promotion has its own specific terms — including the bonus amount, eligible games, wagering requirement multiplier, time limit, and any maximum withdrawal cap — which are detailed on the individual promotion page.

General Bonus Rules

• Bonuses are credited to your account after a qualifying deposit is confirmed, unless stated otherwise.
• Bonus funds and any winnings generated from them are subject to wagering requirements before they can be withdrawn as cash.
• Bonuses are for personal use only and may not be transferred, exchanged, or combined with other offers unless explicitly stated.
• Only one welcome offer is available per player, per household, and per payment method. Attempts to claim the welcome offer multiple times will be treated as bonus abuse.
• Placing bets on opposite outcomes (known as "hedging") within the same account or across linked accounts to guarantee bonus conversion is considered abuse and will result in bonus cancellation.
• ZeroSec reserves the right to cancel, modify, or withdraw any promotion at any time. Bonuses already credited and actively being wagered will be honoured unless abuse is detected.

All bets placed on ZeroSec — whether on cricket, PSL fixtures, T20 internationals, football, esports, or any other market — are subject to the specific rules for that sport and market type. General betting rules that apply across all markets on ZeroSec include:

• Bets are final once confirmed. ZeroSec does not accept cancellation requests for confirmed bets except where a market is voided due to an event being cancelled, postponed, or abandoned under conditions that meet ZeroSec's settlement rules.
• In-play bets are accepted subject to availability. Odds during live markets change rapidly — the odds displayed at the moment you submit your bet slip are the odds that will be applied if the bet is accepted.
• Minimum and maximum stake amounts apply per market and are displayed on the bet slip before confirmation.
• ZeroSec reserves the right to limit the stake size available to individual accounts where unusual betting patterns are identified.
• Where a settlement error occurs — for example, a market being settled in error due to a score reporting mistake — ZeroSec reserves the right to correct the settlement once the error is identified, even if winnings have already been credited.
• Bets placed after a market has closed, or after the outcome of an event is known, are void regardless of the odds displayed.

For cricket markets specifically — including PSL fixtures, domestic T20 leagues, bilateral series, and ICC tournaments — ball-by-ball in-play markets are governed by the specific cricket betting rules displayed in the sportsbook. Duckworth-Lewis-Stern (DLS) method results are honoured for rain-affected matches where the governing body applies them officially.

The following activities are strictly prohibited on ZeroSec. Engaging in any of them may result in immediate account suspension, voiding of bets and balances, and permanent closure:

• Using automated software, bots, scripts, or any non-human means to interact with the platform — including to place bets, spin slots, or claim bonuses.
• Exploiting software errors, display bugs, or pricing mistakes to gain an unfair advantage. Any winnings generated through exploitation of a known or unknown platform error may be voided.
• Colluding with other players to manipulate game outcomes or share information during live poker or other games where such communication would be prohibited.
• Using the platform for money laundering, fraud, or any other illegal financial activity. ZeroSec is required to report suspicious financial activity where legally obligated to do so.
• Creating multiple accounts, whether personally or through third parties, to circumvent deposit limits, bonus restrictions, or account bans.
• Threatening, harassing, or abusing ZeroSec staff or other platform users through any communication channel.

ZeroSec collects and processes personal data in connection with account registration, transaction processing, identity verification, and platform improvement. The full details of what data is collected, how it is used, how long it is retained, and what your rights are as a data subject are set out in the Privacy Policy.

By creating an account on ZeroSec, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points relevant to these Terms include:

• Your personal data will not be sold to third parties for marketing purposes unrelated to ZeroSec.
• Transaction data — including deposit and withdrawal history — is retained for a minimum period required for financial record-keeping compliance.
• ZeroSec may share data with identity verification partners, payment processors, and fraud prevention services as necessary to operate the platform.
• You have the right to request a copy of the personal data ZeroSec holds about you by contacting support.

ZeroSec is committed to providing a gaming environment that supports responsible play. Gaming is intended as a form of entertainment. It should not be used as a means of generating income, and players should never bet money they cannot afford to lose.

The following responsible gaming tools are available to all ZeroSec account holders directly from account settings:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, limits cannot be increased immediately — an increase takes 24 hours to come into effect, while a decrease applies immediately.
• Session Time Reminders: Set notifications to alert you when you have been actively logged in and playing for a specified duration.
• Self-Exclusion: Choose to exclude yourself from the ZeroSec platform for a set period. During self-exclusion, your account cannot be used for deposits, bets, or any gaming activity. Contact support to reinstate an account after the exclusion period ends.

If you are concerned about your gaming habits or those of someone you know, ZeroSec encourages you to visit the Responsible Gaming section of the site for further guidance and self-assessment tools. Set a personal budget before each session, track your time, and treat gaming as entertainment — not as a financial strategy.

ZeroSec provides its platform on an "as available" basis. While we take reasonable steps to ensure uninterrupted service, we do not guarantee that the platform will be free from errors, downtime, or interruptions. Scheduled maintenance, unplanned outages, or third-party infrastructure issues may affect availability from time to time.

To the extent permitted by applicable law, ZeroSec's liability to you in connection with your use of the platform is limited as follows:

• ZeroSec is not liable for any loss of profit, loss of opportunity, or indirect loss arising from your use of the platform or inability to access it.
• ZeroSec is not responsible for losses arising from your failure to keep your account credentials secure.
• Where a technical malfunction affects the outcome of a game or a bet, ZeroSec's liability is limited to a refund of the stake placed in that specific game round or bet — it does not extend to lost potential winnings.
• ZeroSec is not liable for decisions made by game providers in respect of RNG outcomes, slot results, or live casino settlements where those providers operate within their certified parameters.

ZeroSec reserves the right to update or amend these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes that materially affect your rights or obligations, ZeroSec will make reasonable efforts to notify registered users through in-platform messaging or via the email address associated with your account.

Your continued use of the ZeroSec platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you should stop using the platform and contact support to request account closure.

Questions about these Terms can be directed to the ZeroSec support team, who are available 24 hours a day, seven days a week. You can also visit the FAQ section for answers to common questions about accounts, deposits, withdrawals, and bonuses.